Mastercard / Priceless.com - Terms & Conditions 

1. BOOKING CONFIRMATION

After full payment for your purchase has been received, GolfTraveller will then email you a booking confirmation, which will set out full details of your booking. For any type of booking, a contract between you and us will only exist when we issue the booking confirmation. Please contact us within 36 hours of receiving the booking confirmation if any information appearing on the confirmation or any other document appears to be incorrect or incomplete, as it may not be possible to make changes later.

1.1 Group Bookings

Where your booking is for more than one person, the lead name will be responsible for the entire booking. As lead name you guarantee that you have the authority to accept and do accept on behalf of your party the terms of these Booking Conditions. The lead name will be responsible for making all payments due to us in accordance with our contract. The lead name is also responsible for keeping all members of his/her party informed as to the booking details and informing us in writing of any amendments to or cancellations of the booking.

2. CANCELLATIONS/AMENDMENTS BY YOU

2.1 If, once the booking confirmation has been issued, you wish to change the numbers of persons in your group booking, transfer your booking to another person or cancel your booking, the person who originally booked the holiday (the lead name) must notify us in writing by email.

2.2 GolfTraveller may incur costs in cancelling confirmed bookings, particularly if cancellations occur within 60 days of departure date, and in these circumstances you will be charged a cancellation fee of 20% of the total booking cost. We may charge you a cancellation fee which is up to an amount equal to the balance of the price of your booking depending on the cancellation costs we incur from our suppliers and how close your cancellation is to your travel date. In some cases, we will be entitled to retain the cancellation amount from the balance paid, and will refund to you the difference (if any). Note that if the reason for your cancellation is covered under the terms of your personal travel insurance policy, you may be able to reclaim these charges.

2.3 All amendments are subject to availability and it may not always be possible to fulfill your request. GolfTraveller will normally agree to a transfer of your booking to another person if you are prevented from travelling by reason of an unavoidable event (such as illness, death of a close relative or jury service), provided that we receive 14 days’ notice prior to the departure date and that the person to whom you wish to transfer satisfies all the conditions of the booking. GolfTraveller may require satisfactory evidence before agreeing to the transfer. In the event of any other amendments, you may be asked to pay an administration charge reflecting the costs GolfTraveller incurs in making the amendment. You should be aware that these costs could increase the closer to the departure date that changes are made and you should contact us as soon as possible. In particular, if numbers change so that there is an odd number remaining in the party, single room supplements will apply.

3. CANCELLATIONS/AMENDMENTS BY US

3.1 Occasionally, Golftraveller is required to make changes to, both before and after bookings have been confirmed, as well as cancel confirmed bookings. Whilst we always endeavour to avoid changes and cancellations, we must reserve the right to do so. However we will not cancel your booking, except for reasons of force majeure.

3.2 Most changes are minor and you will be advised of them at the earliest possible date. Occasionally, GolfTraveller has to make a “significant change” and you will be informed of any such change as soon as reasonably possible if there is time before departure. If GolfTraveller makes a significant change or cancels your booking, you will be offered the choice of the following options:

accepting the changed arrangements; or

purchasing an alternative product from GolfTraveller; or

cancelling or accepting the cancellation in which case you will receive a full refund of all monies you have paid to us (subject to clause 3.3).

3.3 Refunds and compensation will not be payable and GolfTraveller will have no liability to you where GolfTraveller is forced to make a change or cancel as a result of force majeure or as a result of your failure to comply with any requirement of these booking conditions entitling us to cancel. 

3.4 Golf clubs and golf courses may either close the golf course or operate temporary tees and greens at their sole discretion as a result of adverse weather conditions. GolfTraveller will endeavour to inform you in advance of travel of any circumstances that may affect the condition or playing experience at relevant courses but accepts no liability where it has not been informed by the supplier(s) in question.